3CX - Your Communications System
3CX is a comprehensive and feature-rich communication platform that enables you to stay in touch with both your coworkers and clients no matter where or when. 3CX offers an unbeatable pricing model with a low yearly cost per system, eliminating the need for per-user monthly charges. It’s easy to manage, suitable for installation and administration by your IT team, even without prior telco experience. The system prioritizes security with regular penetration testing to ensure up-to-date protection. It enables remote work with top-notch iOS, Android, Windows, and web apps.
From advanced call center features like call queueing and recording to omnichannel communication through live chat, WhatsApp, and SMS, 3CX caters to various customer needs. Enjoy effortless CRM integration and choose from hosting options, including 3CX-hosted, self-hosted on Amazon, Google, or Azure, and on-premise installations on Windows or Linux. Below are some of it’s key features:
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Telephony | Reinvented for Remote Workforce
3CX offers a cost-effective and feature-rich communication solution with free, unlimited video conferencing. Unlike services like Zoom, it doesn’t impose time limits or charge per user. Plus, it’s browser-based, so there’s no need for app downloads or installations, making it accessible to all without any account requirements. This mobility and flexibility help reduce travel costs and enhance business relationships.
With its high-quality Google WebRTC technology, you can expect clear HD video and audio, even on low-bandwidth connections. You can schedule meetings through your calendar or with a unique ‘3CX Meet’ link, giving you control over meeting organization. Most importantly, 3CX prioritizes data security by keeping your meeting data private on your 3CX instance and allowing you to manage video calls using the onboard MCU, ensuring the utmost privacy and control.
Video Conferencing
3CX offers a hassle-free setup where your IT team can deploy the system in a matter of days, thanks to preconfigured trunks and phones. The platform is user-friendly, allowing for do-it-yourself administration, empowering your IT team and even department admins. You benefit from advanced contact center features, such as call queue strategies, call reports, and call recording, all included in the package at no extra cost.
With 3CX, you only pay a single, low annual price per system, based on concurrent calls, rather than users. You have the flexibility to choose self-hosting options or rely on 3CX’s hosting services across various platforms. The system seamlessly integrates with MS 365 and Google, enabling user synchronization and single sign-on. Moreover, you can avoid expensive call rates and proprietary hardware by leveraging 3CX’s open standard approach, and it centralizes your communication needs by unifying calls, video, live chat, WhatsApp, and SMS within one comprehensive system.
Live Chat
Opt for a cost-effective solution with 3CX that provides live chat, voice, and WhatsApp for free. Easily switch to audio or video calls directly from your browser, eliminating the need to dial numbers or pay telco companies. If you have a WordPress website, use the free plugin for seamless integration.
Enhance team collaboration with shared WhatsApp business numbers, ensuring everyone is connected, not just live chat agents. 3CX, the leading phone system globally, is also available for up to 10 users at no cost. Utilize customer history to personalize interactions, and by engaging with website visitors on their terms, you can significantly boost your conversion rates. Say goodbye to expensive live chat solutions and hello to improved customer connections.
Integrations
Enhance your contact center’s performance and customer experience with 3CX’s comprehensive solution. It offers efficient call management, diverse communication channels, seamless CRM integration, advanced call center features, and data-driven insights.
By switching to 3CX, you empower your agents to save time, resolve issues effectively, and provide multiple ways for customers to connect, including live chat, Facebook, WhatsApp, and SMS. The system simplifies call management, streamlines processes, and offers valuable insights, making it an ideal choice for boosting your contact center’s efficiency and customer satisfaction.
Video Conferencing
3CX offers a hassle-free setup where your IT team can deploy the system in a matter of days, thanks to preconfigured trunks and phones. The platform is user-friendly, allowing for do-it-yourself administration, empowering your IT team and even department admins. You benefit from advanced contact center features, such as call queue strategies, call reports, and call recording, all included in the package at no extra cost.
With 3CX, you only pay a single, low annual price per system, based on concurrent calls, rather than users. You have the flexibility to choose self-hosting options or rely on 3CX’s hosting services across various platforms. The system seamlessly integrates with MS 365 and Google, enabling user synchronization and single sign-on. Moreover, you can avoid expensive call rates and proprietary hardware by leveraging 3CX’s open standard approach, and it centralizes your communication needs by unifying calls, video, live chat, WhatsApp, and SMS within one comprehensive system.